Privacy Policy

 

Privacy Policy

At UpCooks, we value your privacy. In this Privacy Policy, we explain which personal data we collect, why we collect it, and how we handle it.

By using our website UpCooks, you agree to this Privacy Policy.

1. Company Information

Company name: UpCooks
Website: UpCooks
Email: info@upcooks.com

UpCooks is responsible for the processing of personal data as described in this Privacy Policy.

2. Personal Data We Collect

When you use our webshop or place an order, we may collect the following personal data:

  • First and last name
  • Address details
  • Email address
  • Phone number
  • Payment details
  • IP address
  • Information about your activity on our website

We only collect this data when you provide it to us or when you use our website.

3. Why We Use Your Data

We process your personal data for the following purposes:

  • Processing and delivering your order
  • Handling payments
  • Contacting you about your order or questions
  • Improving our website and services
  • Complying with legal obligations (such as accounting requirements)

4. Data Retention

UpCooks does not store your personal data longer than necessary for the purpose it was collected for.

Data required for accounting purposes (such as invoices) is stored for 7 years, as required by law.

5. Sharing Personal Data with Third Parties

We only share your data with third parties when necessary for our services, such as:

  • Payment providers for processing payments
  • Shipping carriers for delivering orders
  • Technical service providers for maintaining our webshop

We never sell your personal data.

6. Cookies

Our website uses cookies. Cookies are small text files stored on your device when you visit our website.

Cookies are used to:

  • Ensure the website functions properly
  • Analyze website usage
  • Improve user experience

You can disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct your data
  • Delete your data
  • Object to the use of your data

To exercise these rights, please contact us at info@upcooks.com.

8. Security

UpCooks takes appropriate security measures to protect your personal data against loss, misuse, or unauthorized access.

9. Changes

We reserve the right to update this Privacy Policy. The most recent version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: info@upcooks.com
Website: UpCooks